FAQs
WHERE ARE YOU LOCATED?
Our practice provides mobile and virtual physical therapy and wellness services in the comforts of your home.
DO I NEED A REFERRAL?
The state of Florida is a direct access state, meaning a client may seek physical therapy care without a referral from a physician. If the PT care plan exceeds 30 days a practitioner of record must review and sign the plan. If the therapist feels additional treatment is indicated, we may encourage you to see a physician or can refer you to a physician.
DO YOU ACCEPT INSURANCE?
We are “out of network” with all insurances, including Medicare and Medicaid at this time. We are a Fee-For-Service practice, and payment is due at the time of service. We accept credit card, flexible savings accounts (FSA) or health savings accounts (HSA).
Payments may be reimbursed through your “out of network” benefits” with your insurance company. If you are interested in knowing your level of “out of network” reimbursement, please call your insurance provider and ask about your coverage for “out of network physical therapy”. This is solely the responsibility of the patient. Upon request, we can provide you with a superbill or itemized bill to submit to your insurance.
WHAT SHOULD I EXPECT AT MY FIRST PELVIC HEALTH APPOINTMENT?
During the initial evaluation we will go over your medical history, discuss your complaints and goals for physical therapy. We will perform several tests to formulate a physical therapy diagnosis. Then we will customize a plan of care specific to your needs and goals.
We will discuss whether an internal pelvic floor muscle exam is indicated for you at the time of the initial evaluation or later. We will proceed with the examination at your comfort level, and you may pause or stop the evaluation at any point. All procedures will be explained and questions will be answered along the way.
Follow-up session frequency will depend on a number of things which we will discuss during your initial evaluation. Your treatment schedule will be personalized as well.
Wear comfortable clothes.
Your spouse/partner is welcome to join your appointment.
CANCELLATION POLICY
A $50 cancellation fee will apply to appointments canceled with less than 48 business hours notice. After the second late cancellation, the full rate for the appointment will be charged prior to treatment.